Root Cause Analysis

One Day – £830 + VAT

Root cause analysis (RCA) is a method of problem solving that looks at the root cause of events rather than focusing on the initial ‘symptom’. By focusing on the root cause, it is hoped that the likelihood of problem recurrence will be reduced or eliminated. However, it is recognised that complete prevention of recurrence by a single intervention is not always possible. Therefore, route cause analysis should be thought of as a process of continuous improvement.

Root cause analysis is a series of tools and measurements rather than a single approach in itself. Through the use of these tools, the user/s are able to identify the key to an issue and take steps to ensure that the problem does not reoccur.

Objectives

This training course is aimed at helping your employees to become effective at Root Cause Analysis by using the following tools:

  • Pareto & Stratification
  • 5W + 1H
  • Fishbone Analysis
  • 5 Why’s

Employees will also have the opportunity to apply these tools to a real issue and identify a real performance/cost improvement. Finally, employees will look at implementing their solutions using several new methods.