Assertiveness in Action

Positive customer relationships are crucial to survival in today’s competitive marketplace. In fact, the quality of your customer care can sometimes be the only...more

Team Building Training

Teamwork is defined as a co-operative effort by a group or team to achieve a common goal. This Team Building training session has been...more

Stress Management

The word ‘stress’ is used to describe the physical and/or emotional response to the demands and pressures that modern living means we come under...more

Participating in Meetings

Meetings do not always enjoy a particularly good reputation. In many organisations they are notorious timewasters and are often unproductive. This is often because...more

Leading Meetings

Meetings do not always enjoy a particularly good reputation. In many organisations they are notorious time-wasters and are often unproductive. The person leading the...more

Leading Effective Teams

Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated...more

Great Leadership Skills

Organisations need great leaders. Here you have the training course to help find them. Modern leadership is about having the skills to unlock the...more

Business Networking

This networking skills training course will help your employees build a professional reputation and develop a network of connections through the two key methods available...more

Building Relationships

To effectively build relationships your employees will benefit from analysing some of the difficult personalities they encounter and learn how to overcome the barriers that...more

The Power of Influence

This influencing skills training course is specifically designed to appeal to a wide audience. The actions have been developed to allow scope for an array of requirements. Having said this,...more