Assertiveness in Action
Positive customer relationships are crucial to survival in today’s competitive marketplace. In fact, the quality of your customer care can sometimes be the only...more
Team Building Training
Teamwork is defined as a co-operative effort by a group or team to achieve a common goal. This Team Building training session has been...more
Stress Management
The word ‘stress’ is used to describe the physical and/or emotional response to the demands and pressures that modern living means we come under...more
Participating in Meetings
Meetings do not always enjoy a particularly good reputation. In many organisations they are notorious timewasters and are often unproductive. This is often because...more
Leading Meetings
Meetings do not always enjoy a particularly good reputation. In many organisations they are notorious time-wasters and are often unproductive. The person leading the...more
Leading Effective Teams
Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated...more
Great Leadership Skills
Organisations need great leaders. Here you have the training course to help find them. Modern leadership is about having the skills to unlock the...more
Business Networking
This networking skills training course will help your employees build a professional reputation and develop a network of connections through the two key methods available...more
Building Relationships
To effectively build relationships your employees will benefit from analysing some of the difficult personalities they encounter and learn how to overcome the barriers that...more
The Power of Influence
This influencing skills training course is specifically designed to appeal to a wide audience. The actions have been developed to allow scope for an array of requirements. Having said this,...more