E-Mail has become an important means of communication in business. We use e-mails to communicate internally to our work colleagues. We are also using e-mails more and more to communicate with customers, suppliers and business partners.
Unfortunately we do not always display the same professionalism in our e-mails as we do with other forms of business communication.
One reason for this is that e-mail is a relatively new method of communication and professional standards are still evolving.
In this short training session we consider what standards we need to be applying to ensure that our e-mails are professional and effective.

By the end of this professional emails training course your employees will be able to:

• Eliminate simple errors when writing and sending e-mails
• Write e-mails that comply with the professional standards of your organisation
• Follow accepted protocol when writing and sending business e-mails